Student Telephone Services

Overview

UMphone Student Services
Phone Numbers, Authcodes & Billing

• Telephone and Number in the 565 Exchange
• Dialing Information
• Caller ID
• Call Waiting
• Long Distance Authorization Code (authcode)

ITCom Customer Service 763-2000
ITCom Customer Service Representatives can help you with your telephone service, including unlocking voice mailboxes, resetting passwords, and resolving billing questions.

Voice Mail

Residence Hall students can attach their own phone answering device to their room phones or purchase U-M Voice Mail for a small monthly charge. The charge is billed to the account of the student who places the order. Use the form below to add, cancel, or move U-M Voice Mail from your room phone.

Opt-in U-M Voice Mail Form

Residence Hall live-in staff and Northwood Community residents will automatically receive U-M Voice Mail as part of their telephone service.

U-M Voice Mail Quick Start for Students (64K PDF)
User Guide

Billing and Repairs

• Telephone Rates
• Billing Information
• Repair Service

Other Information

• Emergency Numbers
• Abbreviated Dialing Codes
• Operator Services
• Local Calling Areas
• Northwood DSL Network Service

 

• Residential Computing (ResComp) Network Service
• National Do Not Call Registry

 

• Nuisance/Malicious Calls